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Return and Refund Policy - Classic Concepts

Policy Last Updated: 16-02-2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURN POLICY

All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

   M/s. Classic Concepts Acrylic Private Limited
   Attn: Returns
   RMA #
   1-6-44/2, Muthyam Reddy Estate, Yadamma Nagarm Alwal,
   Secunderabad, Telangana 500015
   India

Please note, that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUND POLICY

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your payment instrument statement, depending on your payment methods (UPI, NEFT, IMPS, Debit Cards, Credit Cards). We will notify you by email when your return has been processed.


EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.


QUESTIONS

If you have any questions concerning our return policy, please contact us at: